FAQ
Questions about your video.
Prices, timing, what's included and how ordering works. Still stuck? Email hello@storyhandstudio.com.
All questions
Do I need any tech skills?
None at all. Tell us about your business in words, photos or a voice note, and we handle everything else.
How fast will I get it?
Ads and reels in 3 business days, animated films in 7, counted from when your brief and payment are in.
How do I pay?
Ads and reels are paid up front. Animated films are half to start and half on delivery.
Can I use it anywhere?
Yes. You can post it on any channel, for as long as you like.
How much does a video ad cost?
Our video ads have flat prices: a Quick promo is $199, a Spokesperson ad is $349, an Animated short is $999 and an Animated story is $1,499. You see the full price before you order.
Are there monthly fees or subscriptions?
No. You pay once per video. There are no subscriptions, credits or software to buy.
What's included in every video?
Voiceover, music, captions and one revision. Ads and reels also come with post text.
Do you offer discounts?
No. Our prices are flat and the same for everyone, so you never have to wait for a sale.
How much does a promo video cost for a small business?
Our Quick promo is a flat $199 for a 15-second vertical video with animated text, voiceover, music and an end card. You see the full price before you order, and it's paid up front.
How long should a promo video be for social media?
Our Quick promo runs 15 seconds in the 9:16 vertical size used by Reels, TikTok, Stories and Shorts. Short and vertical is the format those feeds are built for.
Can I use the same promo on Instagram, Facebook and TikTok?
Yes. You can post it on any channel, for as long as you like. If you also want a square (1:1) or wide (16:9) version, add an extra size for $49.
What do I need to send you to start?
Just a few lines about your business and your offer. You can type it, record a voice note, or upload your photos and logo on the order page.
How fast will I get my promo video?
In 3 business days, counted from when your brief and payment are in. Rush gets it to you in 48 hours for 50% more.
What is a spokesperson video ad?
A short ad where a presenter speaks to the camera about your business, the way a person would share a tip with a friend. It works well in social feeds because it looks like the posts around it.
How much does a spokesperson video cost?
Our Spokesperson ad is a flat $349 for a 15 to 30-second vertical ad, including the script, presenter, captions, music, offer, QR end card and post text. It's paid up front.
Do I need to film anything myself?
No. We provide a friendly on-camera presenter, or we can build the ad from your own photos. You just tell us about your business.
Is the presenter a real customer?
No. Our presenters are AI-generated dramatizations, and every clip with a realistic person is labeled that way. They never pose as real customers giving real reviews.
Can I test more than one opening line?
Yes. Add an extra opening version for $49 and you get the same ad with a different first line, so you can see which one stops more people.
How much does a 3D animated commercial cost?
Our Animated short is a flat $999 for 30 to 45 seconds of 3D animation, family-film style, with custom characters, voices, music, captions and an end card. You pay half to start and half on delivery.
Is animation good for a small business ad?
Animation lets you show things a camera can't, like a mascot, a funny character or a before-and-after story, and it gives people a reason to watch to the end. It suits businesses that want to be remembered, not just seen.
Can you animate my mascot or my idea?
Yes. Tell us about your business, your mascot or the story you have in mind, and our 3 story concepts will build on it.
How long does an animated video take to make?
7 business days, counted from when your brief and deposit are in. Rush gets it to you in 4 days for 50% more.
What's the difference between the Animated short and the Animated story?
The short runs 30 to 45 seconds and costs $999. The Animated story runs 60 seconds for $1,499 and gives your story more room, like the films we made for Deckhand Trash Co.
How much does an animated brand story video cost?
Our Animated story is a flat $1,499 for a 60-second 3D animated film, family-film style. You pay half to start and half on delivery.
How long should a brand story video be?
Ours run 60 seconds. That's long enough for a real beginning, middle and end, and short enough to hold attention on social media and your website.
How do I tell my business story in a video?
Tell us how you started, who you help and what makes you different. You can type it, record a voice note or upload photos. We turn it into 3 story concepts and you pick the one you like best.
How fast will I get my animated story?
In 7 business days, counted from when your brief and deposit are in. Rush gets it to you in 4 days for 50% more.
Can I use the video anywhere?
Yes. You can post it on any channel, for as long as you like. Add an extra size for $49 if you want a square (1:1) or wide (16:9) version too.